Frequently asked questions
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We specialize in luxury nail care, including structured gel manicures, soft gel overlays, nail art, gel-x extensions, restorative natural nail treatments, and pedicures. All services are performed by licensed nail artists using high-quality, non-toxic, and cruelty-free products.
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Appointments can be booked online via our website or through the booking link on our Instagram. We recommend booking in advance, as appointments fill up quickly.
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We are a by-appointment-only salon to ensure every client receives a personalized, uninterrupted experience. However, feel free to check availability via our booking system and instagram for last-minute openings.
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We require at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows will incur a fee of 100% of the service booked. This allows us to respect our artists’ time and accommodate other clients.
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Absolutely — nail art is one of our specialties. From minimalist designs to full custom sets, our artists will work with you to bring your vision to life. Please select the appropriate “nail art add-on” when booking to ensure enough time is allocated.
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We only use high-quality, non-toxic, and cruelty-free products. Our gels are high end and designed to be gentle on natural nails. If you have specific allergies or sensitivities, please let us know in advance so we can accommodate.
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With proper care, our gel manicures last between 3-4weeks. Longevity depends on your nail type, lifestyle, and how well you maintain them between visits. We also provide aftercare recommendations to help extend the life of your set. Most of our clients come in once a month.
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Soft Gel is flexible and ideal for overlays on natural nails.
Hard Gel is more durable and suitable for adding length.
Gel-X is a full coverage, pre-formed extension made from soft gel — perfect for a structured, lightweight extension.
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Yes, but we assess all removals on a case-by-case basis. Please book a “removal (outside work)” add-on when scheduling. We prioritize nail health and may recommend a soak-off or gentle file-down depending on the product used.
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We recommend moisturizing your cuticles daily (with our in-house RAD Cuticle Oil), wearing gloves when cleaning, and avoiding excessive force on the nails. Avoid biting, picking or peeling off polish. scrubbing your nails each day with our after care kit will help keep your nails hydrated and clean. Use a nail file if you have any snags or need them shortened in between appointments.
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Absolutely. Cleanliness and sanitation are top priorities. All tools are cleaned and disinfected, and single-use items (files, buffers, etc.) are disposed of after each client. Our team follows strict hygiene protocols at all times.
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Tips are not included and are always appreciated. Gratuity can be given in cash or card, depending on your artist’s preferences.
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Yes! We offer the best selection cuticle oils that smell divine! Hand creams, after appointment care kits and masks perfect for maintaining your nails between visits.